Terms and Conditions

IDENTIFICATION OF THE PROVIDER

Owner: CANARY TECH LABS S.L.
Phone: +34625668296
E-mail: office@infocanary.com

OBJECT

These Terms and Conditions govern the use of our online services platform infocanary.com. By accessing our platform and using our services, you agree to comply with these terms. If you do not agree, you may unsubscribe or stop using the platform.

ACCESS AND USE

Access to the content of the platform is freely available for informational purposes, ensuring that it is accurate, legal, and secure.

ELECTRONIC PROCUREMENT OF SERVICES

Pre-Contractual Information

In accordance with Law 34/2002 on Information Society Services and Electronic Commerce, electronically entered contracts shall have all legal effects provided by law, provided both parties consent and such consent can be accredited.

CONTRACTING PROCEDURE

The process is carried out entirely online. The contracting steps include:

  • Service selection and payment method.
  • Order confirmation.
  • Payment processing through Stripe, Bank Transfer, or PayPal.
  • Email confirmation within 24 hours.

RIGHT OF WITHDRAWAL

Users have the right to withdraw from the contract within seven (7) business days unless the service has already been consumed. Refunds will be processed within 30 days via the original payment method.

USER OBLIGATIONS

Users agree to:

  • Not use the platform for illegal activities.
  • Not overload or attempt to destabilize the platform.
  • Pay for contracted services as agreed.
  • Report any security breaches to the provider.

WARRANTIES AND LIABILITY

The provider ensures proper service functionality but is not responsible for third-party content, temporary service interruptions, or security breaches caused by external attacks.

INTELLECTUAL PROPERTY

The provider retains full ownership of the platform. Users are granted a limited, non-transferable license to access the platform for its intended use.

DATA PROTECTION

Personal data collected during the use of the platform will be processed in accordance with our Privacy Policy.

CONTRACT DURATION

The contract is valid for one year and renews automatically unless terminated with a 30-day notice.

ECONOMIC TERMS

Service rates are published on the platform. Payments must be made via direct debit or credit card.

CUSTOMER SERVICE

Support is available Monday to Friday, 09:00-15:00. Contact:

E-mail: office@infocanary.com

CONTRACT TERMINATION

This contract may be terminated due to non-compliance, expiration, or non-payment.

DISPUTE RESOLUTION

Spanish law applies. Disputes shall be settled in the Courts of Madrid or Santa Cruz de Tenerife, unless otherwise required by law.

Last updated: March 11, 2025